02 / Brandwatch

Improving workflows for time-sensitive intelligence analysts

This is the story of how I led the design of a project that optimized news briefing workflows. These briefings help world leaders in strategic decision-making.

B2B SaaS

Information architecture

02 / Brandwatch

Improving workflows for time-sensitive intelligence analysts

This is the story of how I led the design of a project that optimized news briefing workflows. These briefings help world leaders in strategic decision-making.

B2B SaaS

Information architecture

02 / Brandwatch

Improving workflows for time-sensitive intelligence analysts

This is the story of how I led the design of a project that optimized news briefing workflows. These briefings help world leaders in strategic decision-making.

B2B SaaS

Information architecture

02 / Brandwatch

Improving workflows for time-sensitive intelligence analysts

This is the story of how I led the design of a project that optimized news briefing workflows. These briefings help world leaders in strategic decision-making.

B2B SaaS

Information architecture

03 / Ford

Telematics for predicting battery failures

Mapping a service that reduced vehicle breakdown downtime from 14 days to 48 hours.

Service blueprint

Research

Concept development

03 / Ford

Telematics for predicting battery failures

Mapping a service that reduced vehicle breakdown downtime from 14 days to 48 hours.

Service blueprint

Research

Concept development

03 / Ford

Telematics for predicting battery failures

Mapping a service that reduced vehicle breakdown downtime from 14 days to 48 hours.

Service blueprint

Research

Concept development

03 / Ford

Telematics for predicting battery failures

Mapping a service that reduced vehicle breakdown downtime from 14 days to 48 hours.

Service blueprint

Research

Concept development